SERVICE CENTRE

Service work is the strength WCI has been built upon. The service facility of WCI is designed to reflect the priority service work takes within WCI. The 14′ overhead doors provide ample clearance for even the largest of vehicles. Kenworth Trucks, full size buses and aerial fire trucks regularly visit the Install bays at WCI.

INSTALLATION

Services-DiagnosticWCI commits to provide the highest quality installation of reliable and high performing emergency vehicle equipment. WCI enforcement vehicles include our Power Distribution Unit (PDU) and Wiring Harness which are fully labeled and allow for quick and easy troubleshooting. All full enforcement installations are warranted against installation defects for the life of vehicle.

Our technicians perform a thorough pre and post inspection on each vehicle to ensure all equipment is functioning properly. In addition to our courtesy inspection, all installation services undergo detailed quality assurance checks.  All work is gone through with the customer to ensure satisfaction.

All Emergency Vehicle Technicians at WCI have completed either Level 4 security clearance through the RCMP or level 4 clearances through the City of Edmonton Police Service.

Each member of the install team is either MECP (Mobile Electronics Certified Professional) certified, or works under the guidance of an MECP certified technician.  

At WCI we are proud of our association with the finest manufacturers in the industry. Safety is our highest priority when recommending and assembling equipment for each vehicle. All installations are done to manufacturers specifications to ensure the highest level of safety and security. Our products undergo the toughest manufacturers testing in the industry. WCI is happy to provide safety testing data for all current models of enforcement equipment

We offer a wide variety of installation services including:

  • Vehicle Upfitting
  • On Site Installs
  • Equipment Removals and Decommissioning
  • Support and Repair
TECH SERVICES

  Tech-Services-2Service work is the strength WCI has been built upon. The service facility of WCI is designed to reflect the priority the service work takes within WCI. We are a systems oriented service shop with expertise in trunked radio, coverage extension and data communications.

WCI is a full service communications repair facility offering warranty and non-warranty repair services on most makes and models of two-way radios. Repair Services turnaround is two days if parts are available. On site technical services are available by appointment.

To adequately service the varied systems requirements WCI supplies 24 hour standby and mobile service from our technical staff, all of who have received factory training and a two year post graduate certificate in Electronic Technology. Our Manufacturer’s Representative status with Harris Communications provides quality Engineering support where required.

All technicians have successfully completed either Level 4 security clearance through the RCMP or level 4 clearance through the City of Edmonton Police Service.

WCI is western Canada’s authorized Kustom Signals sales & service centre. Kustom Signals lasers and radar are serviced in house and do not require shipping back to the US for service.

  • On site repairs
  • Annual tuning fork certification
  • Annual laser recertification
  • 24 hour systems support
  • Radio Programming
  • Fully trained in the install/maintenance and service of Nexedge, P25, EDACS and various other systems
  • Component level repair of radios, radio systems, speed enforcement and various other public safety products
ON SITE SERVICES

On-Site-Services-2WCI provides on site servicing of customer infrastructure, terminal equipment and vehicle related repairs. WCI’s mobile fleet includes various makes and models of service vehicles, making access into any site possible (mine site or downtown parking garage).

  • On site technical services
  • On site installations
  • On site decommissioning
  • On site repairs
  • On site training
24/7 SERVICE

24-7-2Communications for essential services require immediate response times and prompt trouble resolution. WCI specializes in custom service level agreements for maintenance and repair of infrastructure and user gear.  

Technicians are available 24/7

WCI is proud of our association with the finest manufacturers in the industry.

5919 – 91 Street, Edmonton, AB
Canada  T6E 6A7

Phone: (780) 435-4702
Fax: (780) 438-8063
Toll Free: 1 (800) 203-7938

Email: info@wcifs.ca

24 HOUR STANDBY & MOBILE SERVICE:
1 (800) 203-8063

WCI’s key values guide all our business ventures. WCI always strives to uphold the highest level of ethical standards and is committed to ensuring all staff work under a strong guidance of integrity and honesty. Above all, WCI pledges to provide a level of professionalism to ensure longevity within the First Responder industry.

WCI has serviced the public safety market for over 20 years. Initially, WCI focused on the provision of excellence in two way radio sales, service and installation. WCI expanded our product and service offering through the addition of various product lines linked to the Public Safety Sector.

WCI is the authorized dealer for many well respected manufacturers including but not limited to: Harris, Kenwood, EFJohnson, Relm, Kustom Signals, Havis and Federal Signal.
WCI Fleet Services
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